IT Technical Specialist (support) - Position # 3640
Company Profile
our client is leading operational company operating within IT and payment systems administration
Responsibilities
• Manage the ad-hoc inputs and output files for mainframe batch processing and engagement with development teams to assist in conversions of clients to the processing platforms and major code release changes
• Using Universal Service Desk for Incident resolution and Change control
• Engagement and analyzing impact to SLA for Major Releases
• Liaise directly with US Command Centre regarding UAT failures relating to Major Installs
• Perform major batch recoveries including retransmissions and recycling of incorrect Online viewed reports
• Perform exception JCL overrides to UAT and Production for project or urgent fix
• Perform retransmissions from Client requests
• Attend project/client meetings to report on actions
• Perform batch parallel run activity to predetermine changes to elapsed
• The position calls for frequent contact with both internal and external departments.
• Providing help to customers using organization’s products or services;
• Assisting in developing customer service procedures, policies and standards
Qualifications
• Proven experience with transmissions protocols and manipulation of the protocols
• Knowledge of any of following is an advantage: JCL, VSAM, IAM, TSO, CA7
• Minimum bachelor degree (technical field)
• 2 years of experience on technical support
Our offer
Interesting benefits and social package
Private medical program for employees
Annual bonuse scheme
Vouchers for cultural activities
Location
Bratislava |
Start date
Asap |
Employment type
Full time |
Contact
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Name:
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Petra Paulíková
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Phone:
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02 32 660 150
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Email:
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officesk@gitconsult.com
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Address:
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GiT Consult Slovakia
Royko Passage, Galéria Delta, Poštová 3
Bratislava
Slovakia
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Disclaimer
In case of your interest to apply for this position, please, send us your
curriculum vitae both in Slovak and English language in subject of your
application.
Please read carefully the text below and attach it to your e-mail/letter.
Ja dolu podpísaný/ná ....................................... narodený/ná
dňa………………………………… trvalým bydliskom……………………………………………………………………………….týmto dobrovoľne
udeľujem súhlas, aby spoločnosť GIT Consult Slovakia s.r.o., so sídlom
na Poštovej ulici 3, 811 06 Bratislava, IČO: 35 890 452 (ďalej len spoločnosť),
spracúvala všetky moje poskytnuté osobné údaje akoukoľvek formou, najmä v rámci
počítačovej siete internet a to najmä údaje uvedené v životopise a motivačnom liste
pre účely aj opakovaného sprostredkovania práce (najmä úpravy, vyhľadávania, triedenia,
kombinovania a poskytovania tretím osobám a tretím krajinám) a ďalej na štatistické účely
v súlade so zákonom č. 428/2002 Z.z. 'O ochrane osobných údajov'. Tento súhlas je daný
na dobu neurčitú a môžem postupovať v zmysle § 428/2002 Z. z. a obsah tohto súhlasu
najmä kedykoľvek písomne namietať, žiadať jeho likvidáciu resp. odvolať.
GIT Consult Slovakia zaobchádza so všetkými informáciami poskytnutými kandidátmi
v súlade so zákonom č. 428/2002 Z.z. 'O ochrane osobných údajov'.
Poskytovateľom som bol/a v zmysle z. č. 428/2002 Z. z. poučený/á o všetkých svojich právach a povinnostiach.
Thank you for your understanding.